This is the App Store support URL. KongBus has no accounts and no in-app chat. Common questions are below.
What the app does
Find stops on Lands Department maps, read nearby arrivals, plan a walk / direct ride / one transfer, and follow your phone along a ride. Data comes from public Hong Kong APIs. It is for reference only — follow on-site notices and the operator.
No arrival time?
- Ferries have no live ETA feed. The app will not invent one.
- Some minibuses and special departures have no data.
- “Checking arrivals…” means the feed is still coming. “Operator feed failed” means that request did not succeed.
Location
Nearby, map centering, walking and rides need When In Use location. If you decline, the app still works and the map shows a Hong Kong overview. Ride progress updates only in the app. There is no background location, Lock Screen card, or Dynamic Island session.
Ads
One AdMob banner may appear at the top of Me. If it does not load, no space is reserved. Other tabs have no ads. See the privacy policy.
Storage
Under Me you can see cache size, auto-clean stale files, or clear map tiles / temp files and the downloaded timetable.
Contact
Developer: Japality
Website: https://app.japality.com/hkbus/i/marketing/
Privacy policy: https://app.japality.com/hkbus/i/privacy_policy/en/
There is no in-app account. If a page or listing is wrong, contact the developer through your usual channel.