Support - Japality Splice

Thank you for using Japality Splice for your genomic analysis. Our team is dedicated to providing you with the best experience possible.

Need Help? Contact Us:

Email: japalitylimited@gmail.com

Website: https://japality.com/

Developer: Japality Limited

Frequently Asked Questions (FAQ)

1. Does the app require an internet connection?

No, Japality Splice runs entirely on-device using embedded ONNX models. Once installed, an internet connection is not required to perform analysis.

2. Is my genomic sequence data safe?

Yes. All processing is strictly done offline and on-device. No genomic data or analysis results are transmitted to our servers or third parties.

3. How do I report a bug or request a feature?

Please email us directly at japalitylimited@gmail.com with the details. Include device information and the app version if possible.

© 2026 Japality Limited