Support

If you need help with Gomoku OTG, this page explains how to get support and troubleshoot common issues.

Contact Us

Email: japalitylimited@gmail.com
Company: Japality Limited

FAQ

Does the app work offline?

Yes. You can play entirely offline. Settings and stats are stored on your device.

How do ads work?

We show banner ads using Google AdMob. If you deny Apple’s App Tracking Transparency (ATT), we request non-personalized ads. No full-screen ads interrupt gameplay.

Where are my settings stored?

Settings and statistics are stored locally using system storage. If you delete the app, this data is removed.

Troubleshooting

No ads showing: Ensure you have an internet connection. If you denied ATT, ads should still show as non-personalized.
App crashes or freezes: Try force-closing and reopening the app. If the issue persists, reinstall the app.
AI is too hard: Lower the difficulty in Settings → Difficulty.