FastqLab Support

We are here to help you with your NGS data analysis.

Contact Us

If you encounter any issues, have questions about features, or want to provide feedback, please don't hesitate to reach out to our support team.

Email: japalitylimited@gmail.com

We aim to respond to all inquiries within 24-48 hours.

File Formats: FastqLab supports standard .fastq and .fq files (compressed or uncompressed).
Performance: Analysis speed depends on your device's processing power and the file size.
Privacy: All analysis is performed locally on your device. No data is uploaded to our servers.